Incoming inspection
Every batch is checked against the reference sample before it enters stock: key dimensions, thread and spline condition, hardness where it matters, and surface finish on sealing faces.
Pre-shipment check
Before packing we re-check the part number against your order line, photograph each item, and record the images in your order file. If something does not match the drawing, we stop and ask — we do not substitute silently.
Warranty
Parts are warranted against manufacturing defects for 12 months from shipment or 2,000 operating hours, whichever comes first. Wear parts, seals and electrical components damaged by contaminated oil, overheating or incorrect installation are excluded.
Claims
Send the part number, order reference, photos of the failed part and a short description of the operating conditions to [email protected]. Claims are answered within two working days.